The Co-operative Insurance is covered by the Financial Ombudsman Service who resolve individual complaints against financial services institutions in the UK. Breakdown Cover is provided on behalf of The Co-operative Insurance by RAC Motoring Services; Registered in England and Wales under company number 01424399 and/or RAC Insurance Ltd; Registered in England and Wales under company number 02355834 vehicle insurance japan. Registered Offices: RAC House, Brockhurst Crescent, Walsall WS5 4AW. RAC Motoring Services is authorised and regulated by the Financial Conduct Authority under register number 310208. RAC Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under register number 202737. If you contact the Financial Ombudsman Service before you have received your final response, or before eight weeks has passed since you initially raised your concerns with us, they will refer you back to The Co-operative Insurance to resolve your complaint the co-operative car insurance review.